Blank GTNXi 750 Display

[Leosan25]

After several uninstall / reinstall the TDS GTNXi will not display in virtual cockpit.
The Flight sim setting and Navigraph Charts buttons are non clickable on the interface. 
installed:
 MSFS 2020 Partly installed Executable 1.3.0.1 Gauge 1.0.20
TDS GPS Manager 1.0.1.6
GTN PC Trainer 20.42.2.0

Getting message saying maximum downloads exceeded along with Error installing TDSGTNFlightSimEXE.exe Sim Connect.dll 
Please reset download access. Thanks for your help.

[adminOwner2]

Hello,

To be able to reset the downloads, you need to contact us:

Via Discord @TDSSim (preferred method)
https://discord.gg/NupgPCUgsH

or via email: support@tdssim.com

with the purchase email address.