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TDS Sim Software Forums › TDS Sim Software › TDS GTNXi Flight Simulator v
Download issues

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Download issues
LessThanZero128 Offline
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#1
02-29-2024, 04:12 PM
I have just purchased Pro Upgrade for TDS GTNXi MSFS. From My Account I cannot download the latest version of TDS Download Manager and therefore cannot install my new software. Any suggestions?
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adminOwner2 Offline
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#2
02-29-2024, 04:28 PM
Hello,

We are looking into this, can you please send us an email at: support@tdssim.com with a picture of the My Account section?
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ron.lefebvre@hotmail.com Offline
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#3
02-29-2024, 04:33 PM
(02-29-2024, 04:28 PM)adminOwner2 Wrote: Hello,

We are looking into this, can you please send us an email at: support@tdssim.com with a picture of the My Account section?

Same thing here. Unable to download and install. Old version does not seem to do anything.

Ron
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LessThanZero128 Offline
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#4
02-29-2024, 04:38 PM
See attached


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adminOwner2 Offline
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#5
02-29-2024, 04:44 PM
(02-29-2024, 04:33 PM)ron.lefebvre@hotmail.com Wrote:
(02-29-2024, 04:28 PM)adminOwner2 Wrote: Hello,

We are looking into this, can you please send us an email at: support@tdssim.com with a picture of the My Account section?

Same thing here. Unable to download and install. Old version does not seem to do anything.

Ron

Hello Ron,

Is this a new purchase of a Pro Upgrade? If so, can you please login to the website once more and attempt to download?
If you still have issues, please email us a screenshot of the problem at: support@tdssim.com

Not to worry, we will quickly resolve this.
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ron.lefebvre@hotmail.com Offline
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#6
02-29-2024, 05:00 PM
(02-29-2024, 04:44 PM)adminOwner2 Wrote:
(02-29-2024, 04:33 PM)ron.lefebvre@hotmail.com Wrote:
(02-29-2024, 04:28 PM)adminOwner2 Wrote: Hello,

We are looking into this, can you please send us an email at: support@tdssim.com with a picture of the My Account section?

Same thing here. Unable to download and install. Old version does not seem to do anything.

Ron
This is for the upgrade. Download now works. Says version 1.1.0.0 installed in the trainer but the pro upgrade is not installed

Ron


Hello Ron,

Is this a new purchase of a Pro Upgrade? If so, can you please login to the website once more and attempt to download?
If you still have issues, please email us a screenshot of the problem at: support@tdssim.com

Not to worry, we will quickly resolve this.
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adminOwner2 Offline
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#7
02-29-2024, 05:09 PM
Hello Ron,

Can you please send us an email at:

support@tdssim.com

Please specify the version of the TDS GPS Manager used, show us a screenshot of it, then of the base TDS GTNXi interface. Not to worry, we will resolve the problem.
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LessThanZero128 Offline
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#8
02-29-2024, 05:12 PM
Download works now. All good. Thanks.
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adminOwner2 Offline
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#9
02-29-2024, 05:22 PM
(02-29-2024, 05:12 PM)LessThanZero128 Wrote: Download works now. All good. Thanks.

Thank you for letting us know, this has been a small glitch in our server which we have resolved.

Please enjoy the TDS GTNXi Pro!
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ron.lefebvre@hotmail.com Offline
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#10
02-29-2024, 05:52 PM (This post was last modified: 02-29-2024, 06:09 PM by ron.lefebvre@hotmail.com.)
All good now. Dont  really know why.

I just re installed for a 3rd time and it loaded.

Thanks
Ron
I do have a question. Will the software automatically pick up navigraph charts and info over the old system.

What happens if I let my navigraph subscription lapse. Will it automatically revert to the old system.

How does this work really.
Answered my own question by looking at the desktop trainer Navigraph chart section.

Dough...



Ron
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