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Unable to update GTN to latest version
#1
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Your support has been as good as your product, you have been very patient with this old man and I have been using/enjoying my GTN a great deal. I have used the updater to keep my version current all three apps show that the latest is installed. However, when I start it in the sim, I get a message that a newer version is available. Any suggestions, thanks again for your patient help!!
Scott


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#2
I can confirm, it happened to me too.
Dieter

Sorry, read the instructions. Download the new version in your account.
Dieter
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#3
(09-02-2025, 11:13 PM)gasman222 Wrote: Your support has been as good as your product, you have been very patient with this old man and I have been using/enjoying my GTN a great deal. I have used the updater to keep my version current all three apps show that the latest is installed. However, when I start it in the sim, I get a message that a newer version is available. Any suggestions, thanks again for your patient help!!
Scott

Hello Scott,

Can you please show us a screenshot of the new version being available?
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#4
(09-03-2025, 09:12 AM)Dieter Swada Wrote: I can confirm, it happened to me too.
Dieter

Sorry, read the instructions. Download the new version in your account.
Dieter

Hello Dieter,

We are not sure that we are following what you are reporting, can you please provide details?
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#5
(09-03-2025, 09:28 AM)adminOwner2 Wrote:
(09-03-2025, 09:12 AM)Dieter Swada Wrote: I can confirm, it happened to me too.
Dieter

Sorry, read the instructions. Download the new version in your account.
Dieter

Hello Dieter,

We are not sure that we are following what you are reporting, can you please provide details?
Here is a screenshot from my updater. All three apps are the latest version. Also, a screenshot of the GTN showing I need to update to version 1.0.0.6
The GTN works fine, I have been able to update the  navdata, no problem. Thanks    


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#6
Hello,

Can you please provide us with the log files from My Documents: TDSGTNXPlaneLog.txt and TDSGTNXi750Unit1Log.txt

Via email: support@tdssim.com
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#7
In addition, this is an important question: do you have multiple versions of X-Plane 12 installed on the same system?
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