TDS GTNXi Plugin CRASHING X-Plane 11

[ScottR]

This forum website won't let me paste that type of file into the reply. I get a warning message.

[adminOwner2]

Please email it to us: support@tdssim.com

[whbossert]

I just want to confirm ScottR's problem. I purchased and downloaded the latest version on 2 August (yesterday), With the Xhanger Aerostar 700 in both XP11 and XP12 Everything is correct until you touch the bezel of the popout. Then the window goes to minimal size and moves to the lower right corner of the monitor it is on and there are other display problems. While the mouse cursor becomes erratic, with patience I can get back to the XP plugin menu and reset the window. This returns to the popup display and all is normal again. You can resize the popout with the diagonal arrow at the top left of the window with no problems as long as you don't touch the bezel. Since this is clearly the same problem brought up by ScottR. I won't complicate things by adding my logs here unless you want them. I will follow this thread hoping for a solution.

[adminOwner2]

I just want to confirm ScottR's problem. I purchased and downloaded the latest version on 2 August (yesterday), With the Xhanger Aerostar 700 in both XP11 and XP12 Everything is correct until you touch the bezel of the popout. Then the window goes to minimal size and moves to the lower right corner of the monitor it is on and there are other display problems. While the mouse cursor becomes erratic, with patience I can get back to the XP plugin menu and reset the window. This returns to the popup display and all is normal again. You can resize the popout with the diagonal arrow at the top left of the window with no problems as long as you don't touch the bezel. Since this is clearly the same problem brought up by ScottR. I won't complicate things by adding my logs here unless you want them. I will follow this thread hoping for a solution.

Hello,

We are sorry to hear of the issue, below is the answer that we have sent to ScottR in regards to the issue. The first part of the message is in regards to the XPlane 11 crash, if this is not the case for your, then we will need to discuss this as a different thread, since it is a new issue.


It seems that XPlane 11 is somehow sending the wrong coordinates to the TDS GTNXi upon unload, then a subsequent load crashes XPlane, due to the wrong coordinates being sent.

From the TDS Sim Software end, we have added a safeguard in place, which will be part of the next TDS GTNXi XPlane release.



For now, deleting the TDSGTN.ini from the aicraft's directory will result in a re-initialization to the default coordinates. In case this does not work, please let us know and we will troubleshoot this further. Are you running any special touchscreen or emulating of mouse right click (which hides the GTNXi pop-up bezel by default)?