05-03-2025, 07:50 AM
Hello Jan,
As you are running Norton, we suggest adding an exclusion for the GTN Xi PC Trainer:
C:\ProgramData\Garmin\Trainers\GTI\Production\GTI__GTN_Xi__20_42\app-20.42.2\bin\GTN_Simulator.exe
Here is what a customer with Norton pointed out as the procedure:
"goto security, then goto advanced security, click antivirus, and it brings you to this screenshot where you select the exclusions tab and add the path"
As you are running Norton, we suggest adding an exclusion for the GTN Xi PC Trainer:
C:\ProgramData\Garmin\Trainers\GTI\Production\GTI__GTN_Xi__20_42\app-20.42.2\bin\GTN_Simulator.exe
Here is what a customer with Norton pointed out as the procedure:
"goto security, then goto advanced security, click antivirus, and it brings you to this screenshot where you select the exclusions tab and add the path"