TDS Sim Software Forums
GTN Xi Series Trainer has stopped working - Win 10 error window - Printable Version

+- TDS Sim Software Forums (http://www.forum.tdssim.com)
+-- Forum: TDS Sim Software (http://www.forum.tdssim.com/forum-1.html)
+--- Forum: TDS GTNXi Flight Simulator (http://www.forum.tdssim.com/forum-2.html)
+--- Thread: GTN Xi Series Trainer has stopped working - Win 10 error window (/thread-713.html)



GTN Xi Series Trainer has stopped working - Win 10 error window - Raller - 05-09-2023

After updating the TDSGTNXi to version 1.0.2.5 and the GTNXi PC Trainer to 20.30.8, I have the problem that after ending a flight and returning to the MSFS main screen, the following error message appears several times.

I can close these windows and everything still works. But these error windows do indicate a problem, don't they?

[attachment=269]


RE: GTN Xi Series Trainer has stopped working - Win 10 error window - adminOwner2 - 05-10-2023

Hello,

This is not a serious issue as it occurs on shutdown.
Please send us the Windows Event Viewer - Crash log of these problems via email to:

support@tdssim.com


RE: GTN Xi Series Trainer has stopped working - Win 10 error window - Raller - 05-22-2023

Within the flight I have this (MS eventlog):

Name der fehlerhaften Anwendung: GTN_Simulator.exe, Version: 20.30.8.0, Zeitstempel: 0x63cf046c
Name des fehlerhaften Moduls: GTN_Simulator.exe, Version: 20.30.8.0, Zeitstempel: 0x63cf046c
Ausnahmecode: 0xc0000409
Fehleroffset: 0x00013e16
ID des fehlerhaften Prozesses: 0x2a1c
Startzeit der fehlerhaften Anwendung: 0x01d98b394f059338
Pfad der fehlerhaften Anwendung: C:\ProgramData\Garmin\Trainers\GTI\Production\GTI__GTN_Xi__20_30\app-20.30.8\bin\GTN_Simulator.exe
Pfad des fehlerhaften Moduls: C:\ProgramData\Garmin\Trainers\GTI\Production\GTI__GTN_Xi__20_30\app-20.30.8\bin\GTN_Simulator.exe
Berichtskennung: 295529b0-74a1-4989-a5e1-57078ee3658c


and this


Name der fehlerhaften Anwendung: TDSGTNXiFlightSimEXE.exe, Version: 1.0.2.5, Zeitstempel: 0x644e0f45
Name des fehlerhaften Moduls: TDSGTNXiFlightSimEXE.exe, Version: 1.0.2.5, Zeitstempel: 0x644e0f45
Ausnahmecode: 0xc0000005
Fehleroffset: 0x0000000000026af0
ID des fehlerhaften Prozesses: 0x1ac
Startzeit der fehlerhaften Anwendung: 0x01d98b3afd22dc0b
Pfad der fehlerhaften Anwendung: C:\ProgramData\TDS\GTNXi\FlightSimEXE\TDSGTNXiFlightSimEXE.exe
Pfad des fehlerhaften Moduls: C:\ProgramData\TDS\GTNXi\FlightSimEXE\TDSGTNXiFlightSimEXE.exe
Berichtskennung: 51309d4f-a18d-4c43-9996-f02f7b10d5b9

The second entry caused the GTN750Xi to hang during flight.

I went back to v20.20.13.0 and everything is fine back again !!


RE: GTN Xi Series Trainer has stopped working - Win 10 error window - adminOwner2 - 05-22-2023

Hello,

Thank you for the information, this does indeed seem like a very rare bug, we recommend continuing communication with us via email, as you have originally started, so we would have this bug documented in one place. Thank you.


RE: GTN Xi Series Trainer has stopped working - Win 10 error window - DRO - 05-22-2023

MSFS2020 TDS GTNXi not working with autopilot specifically, V climb will not engage.

Daniel Ochsenschlager


RE: GTN Xi Series Trainer has stopped working - Win 10 error window - adminOwner2 - 05-24-2023

Hello,

Can you please give us more details on what means "V climb will not engage" Which aircraft are you using and what are you trying to achieve?