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+--- Thread: Installation Error (/thread-155.html)
Installation Error - whammo11224 - 02-25-2022
The Gear\AppData\Local\Temp\ddb0d76e-44af-4894-83a3-288eb997270f.gtim file does not exist.
What does this mean?
RE: Installation Error - adminOwner2 - 02-25-2022
Hello,
We are sorry to hear that you are having problems installing the software. In order to assist you, we need more information. Which part of the installation is causing this issue, which program? Can you please post a screenshot.
You need to make sure that you have enough space on the hard drive to extract the program files (during installation) as well as space on the destination drive. Another suggestion would be to temporarily turn off the antivirus so it would not interfere with the installation routines.
Please let us know how it goes.
RE: Installation Error - adminOwner2 - 02-25-2022
Hello, please refer to this link for a solution:
http://forum.tdssim.com/thread-156.html
RE: Installation Error - whammo11224 - 02-25-2022
The link didn't help. I have more than enough space on my hard drive for both extraction and installation. The error happens when I'm installing the off-line trainer. I do not know howe to post screenshots. How do I request a refund?
RE: Installation Error - adminOwner2 - 02-25-2022
Are you willing to work with us at the moment for a solution to your problem?
RE: Installation Error - whammo11224 - 02-25-2022
(02-25-2022, 07:03 PM)admin Wrote: Are you willing to work with us at the moment for a solution to your problem?
For now, yes.
RE: Installation Error - adminOwner2 - 02-25-2022
Ok, thank you, at this point, we would like to ask if you are ok with using Discord or a different communication method so we can speed up the communication time in order to resolve the issue?
Thank you.
RE: Installation Error - whammo11224 - 02-25-2022
(02-25-2022, 07:57 PM)admin Wrote: Ok, thank you, at this point, we would like to ask if you are ok with using Discord or a different communication method so we can speed up the communication time in order to resolve the issue?
Thank you.
I am willing to go on Discord. Please send me a link.
RE: Installation Error - adminOwner2 - 02-25-2022
Thank you, here is our Discord channel link:
https://discord.gg/NupgPCUgsH
RE: Installation Error - adminOwner2 - 02-27-2022
whammo11224,
We seem to have a fix for this, other customers have confirmed it. Can you please send us a PM with your email address and we will send it to you?