TDS Sim Software Forums

Hello,

Recently upgraded my PC. Windows 11 Professional, relatively high-end desktop PC. I have noticed that every time I close the MSFS 2020 (Steam version), the Windows Reliability Monitor reports that "GTN Xi Series Trainer" Stopped working. This is shown on the reliability graph as a red "X" and the graph drops.

There is no obvious sign that the program has crashed, other than my checking the Reliability Monitor. Appears to happen every time I exit the sim.

Please can I get ideas on what to look for to stop the program crashing in the background on sim shutdown? I realize it may be a minor issue, but I don't like looking at the Reliability Monitor graph and seeing this tracking in the mud, plus it should not be happening regardless.

Error report from Reliability Monitor:

Description
Faulting Application Path: C:\ProgramData\Garmin\Trainers\GTI\Production\GTI__GTN_Xi__20_30\app-20.30.8\bin\GTN_Simulator.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: GTN_Simulator.exe
Application Version: 20.30.8.0
Application Timestamp: 63cf046c
Fault Module Name: d3d11.dll_unloaded
Fault Module Version: 10.0.22621.3235
Fault Module Timestamp: e4eafd04
Exception Code: c00001a5
Exception Offset: 00072ea0
OS Version: 10.0.22631.2.0.0.256.48
Locale ID: 2057
Additional Information 1: 0000
Additional Information 2: 00000000000000000000000000000000
Additional Information 3: 0000
Additional Information 4: 00000000000000000000000000000000

Extra information about the problem
Bucket ID: 19c7aa77809c017ce3ac352f13b9d5d8 (1417566459025544664)

All ideas welcome!

Thanks!

Hello,

This is an unloading error, which happens under certain cases/system configurations.
This does not affect regular TDS GTNXi operation and it is not a show stopper bug, but a log event which shows up only when looking for something specific.

We will look, in the future, for a fix.

(03-24-2024, 11:06 AM)adminOwner2 Wrote: [ -> ]Hello,

This is an unloading error, which happens under certain cases/system configurations.
This does not affect regular TDS GTNXi operation and it is not a show stopper bug, but a log event which shows up only when looking for something specific.

We will look, in the future, for a fix.

Great, thank you. I am pleased to know it is a bug and not my PC specifically. Please do look into this as I really hate seeing my Reliability Monitor in the dumps because of this unloading error every time I use MSFS.

Hello,

When this bug will be fixed, it will be announced as part of the release notes.

Best regards.

Hello, I see that there have been two updates recently, but this unloading bug remains. TDS GTN is ruining my Reliability Monitor graph. Looking forward to a fix soon.

Thank you.

Hello, this is still work in progress. We will update once we have news, as this bug fix will be included in the release notes.